• Refunds for ItaliaRail orders over $50 are automatically processed within 2 business days.
• For orders under $50 or bookings with multiple members, forward your confirmation email to members@italiapass.com with all member email addresses.
• If you purchased a discounted ItaliaPass membership, this benefit is already applied and cannot be reused.

• Refunds are processed automatically within 2 business days after your ItaliaRail purchase.
• These are applied once per order.

• Use the promo code from your ItaliaPass welcome email by entering it in the "Add promo or discount code" field on the booking page to claim $100 off your first ItaliaTours order.
• Note: this offer applies only to tours, not driver services (transfers).
• To redeem the discount for multiple members travelling together, each member must place a separate order to receive their individual $100 refund.

• Apply your Member ID by entering it in the "Are you a member?" field on the booking page to claim 10% off of your ItaliaTours orders.
• These are applied once per order.
• Note: this offer applies only to tours, not driver services (transfers).

• Apply promo code "IPDrive25" on checkout at ItaliaDrive to claim €10 off your booking.

• Enjoy savings on accommodations in Italy.
• Email us at members@italiapass.com to get access to exclusive rates and personalized recommendations.

• Access weekly members-only newsletters and premium digital content through Italy Magazine.
• Look for your welcome email in your inbox. If you don’t see it, contact members@italiapass.com.

• RailAid covers the primary member and one traveler.
• Benefits include emergency medical, a 100% refund on high-speed train cancellations, and more.
• Members can use RailAid benefits for all eligible ItaliaRail orders placed during the membership period, but all claims must be submitted in a single request.
• Redeem by completing this form.

• Email us at members@italiapass.com to get support booking your tours, rail tickets, transfers and hotels.

• Enjoy free luggage storage and access to the members-only lounge.
• Apply your Member ID by entering it in the "Are you a member?" field on the booking page to claim free entry here.
• Bring up to 4 guests to the lounge by entering promo code "Primo25" in the "Add promo or discount code" field on the booking page.

• Reach us at +1 617 221 8110 for quick, members-only assistance.
• Available 24 hours a day, 7 days a week.

• Explore Rome’s hidden underground, where fine wine, intrigue, and the secrets of the Borgia dynasty come to life.
• Apply your Member ID for one (1) free entry by entering it in the "Are you a member?" field on the booking page here.

• Free guided tour of the Colosseum, featuring exclusive access to the Arena floor through the iconic Gladiator’s Gate, along with visits to the Roman Forum and Palatine Hill.
• Apply your Member ID for one (1) free tour by entering it in the "Are you a member?" field on the booking page here.

Please note Colosseum tour bookings must be made at least 72 hours in advance

• Apply your Member ID for one (1) free ticket by entering it in the "Are you a member?" field on the booking page here.

• Apply your Member ID for one (1) free ticket by entering it in the "Are you a member?" field on the booking page here.

• Apply your Member ID for one (1) free ticket by entering it in the "Are you a member?" field on the booking page here.

• Two complimentary tickets to the Rome Chamber Music Festival and special pre-concert event at our members-only Borgia Gallery.
• Apply your Member ID to secure your tickets by entering it in the "Are you a member?" field and following the "How to book" instructions on the booking page here.