Your member benefits

As a member, you have access to premium benefits and dedicated support to enhance every aspect of your Italy trip. Below is a guide to all your membership perks and how to redeem them. Remember, we’re here to assist you every step of the way.

Travel savings benefits

$50 automatic refund on your first ItaliaRail booking

  • Refunds for ItaliaRail orders over $50 are automatically processed within 2 business days.
  • For orders under $50 or bookings with multiple members, forward your confirmation email to members@italiapass.com with all member email addresses.
  • If you purchased a discounted ItaliaPass membership, this benefit is already applied and cannot be reused.

$5 automatic refunds on all subsequent ItaliaRail bookings

  • Refunds are processed automatically within 2 business days after your ItaliaRail purchase.
  • These are applied once per order.

$100 off your first ItaliaTours booking

  • Use the promo code from your ItaliaPass welcome email by entering it in the "Add promo or discount code" field on the booking page to claim $100 off your first ItaliaTours order.
  • Note: this offer applies only to tours, not transfers.
  • To redeem the discount for multiple members travelling together, each member must place a separate order to receive their individual $100 refund.

10% off on all subsequent ItaliaTours bookings

  • Apply your Member ID by entering it in the "Are you a member?" field on the booking page to claim 10% off of your ItaliaTours orders.
  • These are applied once per order.
  • Note: this offer applies only to tours, not transfers.

$10 refund on ItaliaDrive car rentals

  • Book your rental car at ItaliaDrive and forward your confirmation to members@italiapass.com.
  • Include the email addresses of all members if booking for multiple people.

Wholesale hotel booking rates

  • Enjoy savings on accommodations in Italy.
  • Email us at members@italiapass.com to get access to exclusive rates and personalized recommendations.

1-Year Italy Magazine Premium membership

  • Access weekly members-only newsletters and premium digital content through Italy Magazine.
  • Look for your welcome email in your inbox. If you don’t see it, contact members@italiapass.com.

Peace of mind benefits

Free RailAid® trip protection

  • RailAid covers the primary member and one traveler.
  • Benefits include emergency medical, a 100% refund on high-speed train cancellations, and more.
  • Members can use RailAid benefits for all eligible ItaliaRail orders placed during the membership period, but all claims must be submitted in a single request.
  • Redeem by completing this form.

Free expert travel booking support

Exclusive access to the members-only lounge at Rome Termini

  • Enjoy free luggage storage and access to the members-only lounge.
  • Apply your Member ID by entering it in the "Are you a member?" field on the booking page to claim free entry here.
  • Bring up to 4 guests to the lounge by entering promo code "Primo25" in the "Add promo or discount code" field on the booking page.

Exclusive WhatsApp support channel

  • Reach us at +1 617 221 8110 for quick, members-only assistance.
  • Available 24 hours a day, 7 days a week.

Unforgettable experiences benefits

Free wine tasting and aperitivo at the Borgia Gallery

  • Explore Rome’s hidden underground, where fine wine, intrigue, and the secrets of the Borgia dynasty come to life.
  • Apply your Member ID for one (1) free entry by entering it in the "Are you a member?" field on the booking page here.
  • Note: The Gallery is closed for renovations until March, 2025.

Free guided tour of the Colosseum, Roman Forum and Palatine Hill

  • Free guided tour of the Colosseum, featuring exclusive access to the Arena floor through the iconic Gladiator’s Gate, along with visits to the Roman Forum and Palatine Hill.
  • Apply your Member ID for one (1) free tour by entering it in the "Are you a member?" field on the booking page here.

Free priority access to the Pantheon

  • Apply your Member ID for one (1) free ticket by entering it in the "Are you a member?" field on the booking page here.
  • For companions, purchase a Companion Membership for access.

Free priority access to the Uffizi Gallery

  • Apply your Member ID for one (1) free ticket by entering it in the "Are you a member?" field on the booking page here.
  • For companions, purchase a Companion Membership for access.

Free priority access to the Accademia Gallery

  • Apply your Member ID for one (1) free ticket by entering it in the "Are you a member?" field on the booking page here.
  • For companions, purchase a Companion Membership for access.

Seasonal surprises

  • Seasonal surprises will be announced in 2025, stay tuned!
  • Last season, members scored Andrea Bocelli concert tickets.

Need help or have questions? Our team is just a message away at members@italiapass.com! Enjoy your ItaliaPass membership and start planning the trip of a lifetime.