FAQs

How long does my ItaliaPass membership last?

Your membership is valid for one year from the date of purchase. During this period, you can utilize all the benefits and services included in your membership.

Is there a family or group membership option for ItaliaPass?

ItaliaPass memberships are for individuals. However, companions can purchase a Companion membership to access most benefits, and each member in a group can purchase their own membership for full perks.

How do I access free priority entry to attractions?

Apply your Member ID by entering it in the "Are you a member?" field when booking tickets for the Uffizi and Accademia Galleries. For companions, consider purchasing a Companion Membership to extend these benefits.

Do I need to pre-book priority access to attractions, or can I just show up?

For most attractions, you must pre-book your tickets online to ensure availability. Your membership provides priority entry once booked.

What is included in the Italy Magazine Premium subscription?

As a member, you’ll receive a one-year subscription to Italy Magazine Premium, featuring curated articles, recipes, travel guides, and insider tips to make your Italian journey even more special.

What is RailAid® trip protection, and how do I activate it?

RailAid® provides emergency medical coverage, refunds for canceled high-speed train tickets, and more. Activation is automatic with your membership, but you may need to complete additional forms depending on the service.