With ItaliaPass Primo you’ll enjoy access to exclusive Italy experiences, members-only benefits, and a host of valuable discounts and savings on travel, tours, accommodations, and more. Note, all prices are listed in US dollars.
This refund happens automatically within 48 hours if your order is over $50. If your order is under $50 our Italy Experience Specialists will reach out to confirm the application of the refund.
If multiple members are on one order, forward your confirmation email and specify each member’s name in the email to redeem their refunds.
*If you purchased the $30 or $49 version of Primo, your $50 off rail benefit has been applied to your membership cost and cannot be used again.
This refund happens automatically within 2 business days if your order is over $50. If your order is under $50 our Italy Experience Specialists will reach out to confirm the application of the refund.
If multiple members are on one order, forward your confirmation email and specify each member’s name in the email to redeem their refunds.
*If you purchased the $30 or $49 version of Primo, your $50 off rail benefit has been applied to your membership cost and cannot be used again.
Make a tour purchase at ItaliaTours and forward your confirmation email to get your rebate.
Make a tour purchase at ItaliaTours and forward your confirmation email to get your rebate.
Claim your free entrance while supplies last by applying the promo code sent in your ItaliaPass Primo welcome email.
Claim your free entrance while supplies last by applying the promo code sent in your ItaliaPass Primo welcome email.
Wine tasting and aperitivo at Borgia Gallery
Discover Rome’s best-kept secret at our exclusive members-only underground venue. Explore the scandalous history of the Borgias while enjoying fine food, wine, and classical music. Apply your ItaliaPass Primo membership number to attend for free.
Discover Rome’s best-kept secret at our exclusive members-only underground venue. Explore the scandalous history of the Borgias while enjoying fine food, wine, and classical music. Apply your ItaliaPass Primo membership number to attend for free.
Exclusive access to members-only lounge
Enjoy exclusive access to the members only lounge at Rome’s termini station with free luggage storage.
Enjoy exclusive access to the members only lounge at Rome’s termini station with free luggage storage.
Fill out our survey to tell us a bit about your trip and your Italy Experience Specialist will reach out to you to start crafting your perfect Italy itinerary.
Fill out our survey to tell us a bit about your trip and your Italy Experience Specialist will reach out to you to start crafting your perfect Italy itinerary.
RailAid benefits apply to the primary ItaliaPass Primo member and one additional traveler for both the $49 and $99 ItaliaPass Primo memberships. These benefits can be used for all orders placed with ItaliaRail within the arrival and departure dates specified on the ItaliaPass Primo checkout page, but only within a single request. This benefit includes emergency medical, 100% refund on cancellations of high-speed train bookings, and more. To redeem your RailAid benefits complete the form provided in your redemption page.
RailAid benefits apply to the primary ItaliaPass Primo member and one additional traveler for both the $49 and $99 ItaliaPass Primo memberships. These benefits can be used for all orders placed with ItaliaRail within the arrival and departure dates specified on the ItaliaPass Primo checkout page, but only within a single request. This benefit includes emergency medical, 100% refund on cancellations of high-speed train bookings, and more. To redeem your RailAid benefits complete the form provided in your redemption page.
Get weekly members-only newsletters and access to premium digital content to keep you inspired.
Get weekly members-only newsletters and access to premium digital content to keep you inspired.
Digital eSIM with 2GB of data
Wholesale booking rates on hotels in Italy
For exclusive pricing on hotels in Italy, email us and we’ll help you find the perfect stay.
For exclusive pricing on hotels in Italy, email us and we’ll help you find the perfect stay.
These refunds happen automatically within seven business days from purchase and are applied once per order.
These refunds happen automatically within 2 business days from purchase and are applied once per order.
Purchase any subsequent tours and forward your confirmation email to get your rapid refund.
Purchase any subsequent tours and apply your promo code to get 10% off your tour.
Book your rental car at ItaliaDrive and forward your confirmation email to get your rebate.
Book your rental car at ItaliaDrive and forward your confirmation email to get your rebate.
Exclusive WhatsApp for members only
Enjoy text access to our exclusive WhatsApp channel, available only for members. Need assistance? Get support round-the-clock from Monday to Thursday, and from 6 AM to midnight EST on Fridays to Sundays.
Enjoy text access to our exclusive WhatsApp channel, available only for members. Need assistance? Get support round-the-clock from Monday to Thursday, and from 6 AM to midnight EST on Fridays to Sundays.
Share your benefits
Transfer your unredeemed $50 ItaliaRail and $100 ItaliaTours rapid refunds to whoever you wish. Share your other refunds and wholesale hotel savings as often as you like. To transfer or share benefits, email us.
Transfer your unredeemed $50 ItaliaRail and $100 ItaliaTours rapid refunds to whoever you wish. Share your other refunds and wholesale hotel savings as often as you like. To transfer or share benefits, email us.
Try Primo with our risk-free guarantee
If you’re not satisfied with your Primo membership for any reason, we’ll refund your purchase price (minus the value of any redeemed benefits), no questions asked.
If you’re not satisfied with your Primo membership for any reason, we’ll refund your purchase price (minus the value of any redeemed benefits), no questions asked.
Want more information? Check out our FAQ.